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Entrepreneurship Theory

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How can entrepreneurial interventions in a university context impact the entrepreneurial intention of their students? – My Critical review of my own paper

Summary of the paper

Please go and read the original paper, here. For those with less time, here is a summary…

This paper delves into the relationship between the entrepreneurial intentions of higher education students and the interventions universities can offer to bolster these intentions. Data was gathered from 679 undergraduates from Chinese and UK universities using a paper-based questionnaire. The study’s foundation is the integrated model of entrepreneurial intentions. Key findings indicate a strong demand for various entrepreneurial interventions, with business training programs being the most sought after, followed by mentoring, specialised business advice, low-cost financing, business networking events, and enterprise clubs. The paper also reveals that students with different “Intention Horizons” seek different intervention portfolios. This research underscores a previously unexplored connection between a budding entrepreneur’s Intention Horizon, university interventions, and entrepreneurial actions. The paper contributes to the ongoing discourse on entrepreneurship education by emphasising the importance of context, students’ prior experiences, and the significance of these interventions in fostering new ventures.

Key Insights

The paper provides three key insights which support the development of Entrepreneurship education:

  1. Intention Horizons: The paper introduces the concept of “Intention Horizons,” suggesting that students’ entrepreneurial intentions can be categorized into different timeframes, such as immediate, short-term, and long-term. This nuanced understanding can help institutions tailor their interventions more effectively.
  2. Role of Universities: The research emphasizes the pivotal role universities play in shaping and nurturing entrepreneurial intentions. By offering targeted interventions, universities can significantly influence students’ entrepreneurial trajectories.
  3. Diverse Needs: The study highlights that students have varied needs based on their entrepreneurial intentions. For instance, those with immediate entrepreneurial intentions might prioritize business training, while those with long-term intentions might seek mentoring. This underscores the importance of a diversified approach to entrepreneurship education.

Further investigation is required

Upon further reflection, research, and also based on the paper’s content and findings, the following further investigations should be pursued:

  1. Diverse Cultural Contexts: While the study focused on Chinese and UK universities, it would be insightful to expand the research to universities in other cultural and economic contexts to understand if the findings hold universally or if there are regional variations in entrepreneurial intentions and the effectiveness of interventions.
  2. Longitudinal Study: A longitudinal study tracking the same set of students over several years could provide insights into how their entrepreneurial intentions evolve over a series of time horizons and how different interventions impact their entrepreneurial journey in the long run.
  3. Effectiveness of Interventions: While the paper identifies the perceived need for various interventions, a deeper investigation into the actual effectiveness of these interventions in fostering successful entrepreneurial ventures would be valuable.
  4. Role of Technology: In the age of digital transformation, understanding how technological interventions, such as online entrepreneurial courses, virtual mentorship platforms, and digital networking events, impact entrepreneurial intentions would be relevant.
  5. Psychological Factors: Delving deeper into the psychological factors that influence entrepreneurial intentions, such as risk tolerance, fear of failure, and intrinsic motivation, could provide a more holistic understanding of the entrepreneurial mindset.
  6. Comparison with Non-University Interventions: Comparing the impact of university-based interventions with interventions offered by non-academic institutions, such as incubators, accelerators, and industry associations, could provide insights into the most effective environments for fostering entrepreneurship.
  7. Role of Peer Influence: Investigating the role of peer influence, group dynamics, and collaborative projects in shaping entrepreneurial intentions could offer a new dimension to understanding the social aspects of entrepreneurship education.
  8. Customised Interventions: Researching the effectiveness of customised interventions tailored to individual students’ needs and aspirations, as opposed to one-size-fits-all programmes, could provide insights into more personalised approaches to entrepreneurship education.
  9. Impact of Faculty and Curriculum: Understanding the influence of faculty expertise, teaching methodologies, and curriculum design on shaping entrepreneurial intentions could highlight areas for academic improvement.
  10. Post-Graduation Tracking: Tracking students post-graduation to assess how many actually embark on entrepreneurial ventures and the success rate of these ventures could provide concrete data on the real-world impact of university interventions.

These investigations would not only build upon the findings of the paper but also contribute to a more comprehensive understanding of entrepreneurship education and its impact on fostering entrepreneurial ventures.

9 stages, Blog, Entrepreneurship in Emerging Markets, Entrepreneurship Theory, Ideation, Legal and Regulatory Knowledge, Mentorship and Networking, Resources, Skills Development, Sustainable Business Practices, Venture Capital and Funding

Unleashing the Entrepreneurial Spirit in Kenya: The Role of Financiers in Empowering Business Founders

Introduction

Kenya has emerged as a vibrant hub for entrepreneurship in East Africa, boasting a diverse and dynamic business ecosystem. Over the years, the country has witnessed a surge in startups and innovative ventures that are addressing local challenges, creating job opportunities, and contributing to economic growth. However, the development of entrepreneurship in Kenya faces several challenges, particularly concerning access to finance. In this blog, I would like to explore the growth of entrepreneurship in Kenya, the obstacles it encounters, and how financiers can play a pivotal role in supporting and nurturing this ecosystem of business founders.

  1. The Rise of Entrepreneurship in Kenya

Kenya’s entrepreneurial journey is a testament to the determination and resilience of its people. A combination of factors has contributed to the growth of entrepreneurship in the country:

a) Technological Advancements: Kenya has embraced technological innovations, particularly in the mobile and digital space. The proliferation of mobile phones and affordable internet access has created new opportunities for entrepreneurs to reach customers, access information, and conduct business efficiently.

b) Youthful Population: Kenya boasts a predominantly young population, with a significant portion of its citizens falling within the productive age group. This demographic advantage has led to a surge in entrepreneurial ventures, with young people eager to solve local challenges and explore innovative solutions.

c) Supportive Policy Environment: The Kenyan government has recognised the importance of entrepreneurship in driving economic growth and job creation. Policies aimed at promoting entrepreneurship, such as tax incentives and streamlined business registration processes, have facilitated the establishment and growth of startups.

d) Incubators and Accelerators: The rise of business incubators and accelerators in Kenya has provided aspiring entrepreneurs with valuable support, mentorship, and access to networks and funding opportunities.

  1. Challenges Faced by Kenyan Entrepreneurs

Despite the growth of entrepreneurship in Kenya, aspiring business founders face several challenges that hinder their progress and potential. Some of the notable obstacles include:

a) Limited Access to Finance: Access to finance remains one of the most significant barriers for Kenyan entrepreneurs. Traditional financial institutions often perceive startups as high-risk investments, leading to limited access to credit, high-interest rates, and demanding collateral requirements.

b) Infrastructural Constraints: Inadequate infrastructure, such as unreliable power supply and limited access to transportation networks, can hamper business operations and increase costs for entrepreneurs.

c) Regulatory Hurdles: Cumbersome and complex regulatory procedures can be a deterrent for startups, particularly for young and inexperienced entrepreneurs who may struggle to navigate through bureaucratic red tape.

d) Market Competition: Many sectors in Kenya are highly competitive, making it challenging for startups to gain a foothold and differentiate themselves in the market.

  1. The Role of Financiers in Empowering Kenyan Business Founders

Financiers, including banks, venture capitalists, impact investors, and angel investors, have a critical role to play in supporting and empowering Kenyan entrepreneurs. By providing adequate funding and tailored financial solutions, financiers can help startups overcome financial barriers and propel their growth. Here are several ways financiers can support the development of entrepreneurship in Kenya:

a) Early-Stage Funding: Financiers can offer seed funding and early-stage financing to startups. By recognizing the potential of innovative ideas and providing capital during the nascent stages, financiers enable entrepreneurs to develop their products or services and establish a strong foundation for growth.

b) Venture Capital: Venture capital firms can play a significant role in funding high-potential startups with scalable business models. These firms not only provide capital but also offer mentorship, industry connections, and strategic guidance to help startups succeed.

c) Impact Investment: Impact investors focus on supporting businesses that generate positive social and environmental impacts alongside financial returns. By investing in socially responsible enterprises, impact investors can help address pressing social challenges in Kenya, such as healthcare, education, and clean energy.

d) Customised Financial Solutions: Financiers can design customised financial products and services that cater to the unique needs of startups and SMEs. This may include flexible repayment terms, innovative loan structures, or revenue-sharing agreements that align with the business’s cash flow patterns.

e) Financial Literacy and Mentorship: In addition to funding, financiers can provide financial literacy training and mentorship to entrepreneurs. Equipping them with financial management skills and business acumen enhances their ability to make informed decisions and manage funds efficiently.

f) Collaborative Ecosystem Building: Financiers can collaborate with incubators, accelerators, and other support organisations to create a robust entrepreneurial ecosystem. By working together, they can provide comprehensive support to startups, including access to networks, mentorship, and funding opportunities.

  1. Success Stories and Best Practices

Several success stories in Kenya’s entrepreneurial landscape illustrate the transformative impact of financiers’ support:

a) “Twiga Foods” – A Kenyan startup that connects small-scale farmers to urban retailers through an innovative mobile-based supply chain platform. Twiga Foods received significant funding from venture capital firms, enabling them to expand their operations and reach.

b) “M-KOPA Solar” – The company offers affordable solar energy solutions to households in Kenya, enabling them to access clean energy without the need for upfront costs. M-KOPA Solar secured substantial impact investment to scale its operations and expand its customer base.

c) “Agritech Kenya” – This startup leverages technology to provide agricultural information, inputs, and financial services to smallholder farmers. Impact investors recognised the company’s potential in transforming agriculture and supporting rural communities.

Conclusion

The development of entrepreneurship in Kenya holds the key to unlocking its economic potential and fostering social progress. Despite the challenges, the entrepreneurial spirit in the country remains strong, with innovative startups driving positive change. Financiers have a crucial role to play in empowering business founders by providing much-needed funding, financial expertise, and strategic support. By investing in Kenyan entrepreneurs, financiers can help create a thriving ecosystem that fosters sustainable economic growth, job creation, and social impact.

References:

  1. The Global Entrepreneurship Monitor (GEM). (2021). “GEM 2020/2021 Global Report.” https://www.gemconsortium.org/report/gem-2020-2021-global-report/
  2. African Development Bank Group. (2019). “Kenya Economic Outlook.” https://www.afdb.org/fileadmin/uploads/afdb/Documents/Publications/Kenya_Economic_Outlook_-_African_Development_Bank.pdf
  3. USAID Kenya. (2021). “Entrepreneurship Ecosystem Mapping in Kenya.” https://www.usaid.gov/kenya/economic-growth-and-trade/project-updates/entrepreneurship-ecosystem-mapping-kenya
  4. Stanford Social Innovation Review. (2019). “Building a Culture of Entrepreneurship in Kenya.” https://ssir.org/articles/entry/building_a_culture_of_entrepreneurship_in_kenya
  5. World Bank Group. (2020). “Doing Business 2020: Comparing Business Regulation in 190 Economies.” http://documents1.worldbank.org/curated/en/816281568768814295/pdf/Doing-Business-2020-Comparing-Business-Regulation-in-190-Economies.pdf
9 stages, Blog, Entrepreneurial Mindset, Entrepreneurship in Emerging Markets, Entrepreneurship Theory, Experiential Learning, Mentorship and Networking, Sustainable Business Practices, Training, Venture Capital and Funding

Fostering Entrepreneurship in Africa: The Role of Educators in Nurturing Business Founders

Introduction

Africa is a continent of immense potential, rich in natural resources and a young, dynamic population eager to make a difference. In recent years, the African entrepreneurial ecosystem has witnessed significant growth and development. The rise of startups, innovative businesses, and social enterprises has contributed to economic diversification and job creation across the continent. However, entrepreneurship in Africa still faces various challenges, and educators play a crucial role in supporting and nurturing this ecosystem of business founders. In this blog, I would like to explore the development of entrepreneurship in Africa, the challenges it faces, and how educators can contribute to its growth and success.

  1. The Rise of Entrepreneurship in Africa

Africa’s entrepreneurship journey has been marked by determination and resilience. The continent has seen a growing number of startups and small businesses that are addressing local challenges, creating employment opportunities, and contributing to economic growth. One significant factor contributing to this growth is the increasing availability and affordability of technology, particularly smartphones and internet connectivity, which has expanded access to information, markets, and funding for aspiring entrepreneurs.

Additionally, the emergence of business incubators, accelerators, and venture capital firms focused on African startups has provided critical support to early-stage entrepreneurs. These initiatives offer mentorship, access to networks, and funding opportunities, boosting the chances of success for young businesses.

  1. Challenges Faced by African Entrepreneurs

Despite the progress, entrepreneurs in Africa encounter several challenges that hinder their growth and sustainability. Some of the most notable obstacles include:

a) Limited Access to Finance: Access to capital remains a significant challenge for entrepreneurs, particularly those in the early stages of their ventures. Traditional financial institutions often consider startups too risky, leading to high interest rates and stringent collateral requirements. This lack of funding options can stifle innovation and limit the scalability of promising businesses.

b) Inadequate Infrastructure: Poor infrastructure, such as unreliable power supply and inadequate transportation, can impede business operations and increase costs for entrepreneurs. Moreover, a lack of supportive policies and bureaucratic barriers can hamper entrepreneurial activities.

c) Limited Entrepreneurial Education: Many aspiring entrepreneurs lack formal entrepreneurial education, hindering their ability to understand market dynamics, develop business plans, and access vital resources. This gap in knowledge can lead to a higher failure rate for startups.

d) Cultural Attitudes: Societal attitudes towards entrepreneurship can also pose challenges. In some communities, there may be a preference for traditional employment over starting a business, and failure may be stigmatised rather than viewed as a learning experience.

  1. The Role of Educators in Fostering Entrepreneurship

Educators can play a pivotal role in nurturing the entrepreneurial ecosystem in Africa. By equipping students with the necessary knowledge, skills, and mindset, educators can empower them to become successful entrepreneurs. Here are several ways educators can support the development of entrepreneurship:

a) Incorporating Entrepreneurship into the Curriculum: Educational institutions should integrate entrepreneurship courses and modules into their curriculum at various levels, including primary, secondary, and tertiary education. By exposing students to entrepreneurial concepts early on, educators can instill an entrepreneurial mindset and foster innovation and problem-solving skills.

b) Creating Experiential Learning Opportunities: Entrepreneurship is best learned through practice. Educators can facilitate experiential learning opportunities, such as business plan competitions, startup challenges, and internships with local entrepreneurs or businesses. These experiences provide students with hands-on exposure to the challenges and opportunities of entrepreneurship.

c) Encouraging a Growth Mindset: Cultivating a growth mindset is crucial for aspiring entrepreneurs. Educators should inspire students to embrace failure as a stepping stone to success, encouraging resilience and perseverance in the face of challenges.

d) Facilitating Access to Resources: Educators can serve as bridges between aspiring entrepreneurs and valuable resources. They can connect students with mentors, industry experts, and potential investors, providing a supportive ecosystem for budding entrepreneurs.

e) Promoting Women Entrepreneurship: Women entrepreneurs have the potential to drive significant economic growth in Africa. Educators should actively encourage and support women’s participation in entrepreneurship through targeted programs and initiatives.

f) Collaboration with Industry: Educational institutions should establish partnerships and collaborations with the industry to align their programs with market needs. By involving entrepreneurs and business leaders in the educational process, educators can provide students with practical insights and relevant skills.

  1. Success Stories and Best Practices

Numerous success stories have emerged from Africa’s entrepreneurial landscape, demonstrating the impact of education and support in fostering successful businesses. For example:

a) “Andela” – Founded in Nigeria, Andela identifies and develops software developers in Africa, providing them with training and job opportunities with global tech companies. By nurturing tech talent, Andela has made a significant impact on the African tech ecosystem.

b) “M-Pesa” – Launched in Kenya, M-Pesa revolutionized mobile banking, enabling users to send and receive money using their mobile phones. The service has had a transformative effect on financial inclusion in Africa.

c) “Flutterwave” – A Nigerian fintech startup, Flutterwave, offers payment solutions to businesses across Africa, facilitating seamless transactions and e-commerce growth on the continent.

Conclusion

Africa’s entrepreneurial ecosystem is a dynamic and promising arena for economic growth and innovation. However, entrepreneurs face several challenges that need to be addressed to unleash their full potential. Educators have a crucial role to play in nurturing the next generation of business founders by providing them with the necessary knowledge, skills, and mindset. By incorporating entrepreneurship into the curriculum, creating experiential learning opportunities, and facilitating access to resources, educators can significantly contribute to the growth and success of entrepreneurship in Africa. With the right support and guidance, the continent’s entrepreneurs can continue to drive positive change and foster sustainable development.

References:

  1. AfriLabs. (n.d.). “The African Startup Ecosystem Report 2020.” https://drive.google.com/file/d/1vzB6osUgDnHvwQZlTwBD6N_yovxqJQsi/view
  2. AUC. (2019). “Africa’s Development Dynamics 2019: Achieving Productive Transformation.” https://www.oecd.org/dev/development-centre/Africas-Development-Dynamics-2019.pdf
  3. Global Entrepreneurship Monitor. (2021). “GEM 2020/2021 Global Report.” https://www.gemconsortium.org/report/gem-2020-2021-global-report/
  4. Tefo Mohapi. (2019). “How Africa’s Education System Can Support Entrepreneurship.” https://www.africanexponent.com/post/9055-how-africas-education-system-can-support-entrepreneurship
  5. World Bank. (2019). “Africa’s Pulse, No. 21, October 2019: An Analysis of Issues Shaping Africa’s Economic Future.” http://documents1.worldbank.org/curated/en/947021568299119925/pdf/Africas-Pulse-No-21-October-2019.pdf
9 stages, Blog, Data Analytics, Entrepreneurship Theory, Ideation, Resources, Sustainable Business Practices

Brewing Success: Business Idea, Model Development, and MVP Testing in a Coffee Shop Venture

The process of starting a business is intricate, involving various stages from conceiving an idea to launching a viable product in the market. This blog post outlines this critical process of ideation, business model development, and market testing, using the example of setting up a coffee shop.

Stage 1: Conceiving a Business Idea

Every business journey begins with an idea, the seed that has the potential to grow into a fully-fledged, successful venture. Often, the most successful business ideas emerge from identifying a problem and then creating a solution for it.

Let’s consider the idea of setting up a coffee shop. The idea could have been sparked by a lack of quality coffee places in your area, your passion for coffee, or the desire to create a cozy place for people to meet.

When ideating, it is essential to consider market trends, personal interest, and industry knowledge. Research might involve reviewing industry reports, talking to local coffee drinkers, or analyzing the competition. A good coffee shop idea should offer something distinctive, whether it’s the finest quality beans, exceptional customer service, or a unique ambiance.

Feasibility is another crucial factor. You should ask: Can I realistically open this coffee shop with my current resources and skills? Is there a sufficient customer base in my area?

Stage 2: Developing a Business Model

Once you have your coffee shop idea, the next step is to develop a business model around it. This model provides a blueprint for how your business will create, deliver, and capture value.

A tool like the Business Model Canvas is helpful to map out key components of your model. The value proposition of your coffee shop could be freshly roasted, organic coffee beans sourced directly from farmers, thus offering exceptional taste and promoting fair trade.

Identify your target customers (for example, local residents, office workers, students), and plan how you will reach these customers, such as through social media marketing, local advertising, or word-of-mouth.

Your cost structure might include expenses like rent, utilities, salaries, and cost of goods sold (like coffee beans, milk, and pastries). Revenue streams will primarily come from selling coffee and other items, but you could also consider other income sources such as selling merchandise or hosting events.

Stage 3: Testing the Market using a Minimum Viable Product (MVP)

After you’ve established your business model, it’s time to test your idea in the market. In the context of a coffee shop, an MVP could be a pop-up stand or a small kiosk in a high foot-traffic area where you can start selling your coffee and get initial customer feedback.

This MVP stage allows you to validate your coffee shop idea before investing significant resources into full-scale shop development. It provides an opportunity to test your product on real customers, gather feedback, and refine the product accordingly.

During the MVP testing phase, your key metrics could be daily sales, customer reviews, and repeat customer rate. This feedback loop should continue until you reach a point where you’re confident your full-scale coffee shop will be well-received by a wider audience.

Conclusion

Coming up with a business idea, developing a business model, and testing the market using an MVP are integral stages in any successful business journey, even for a coffee shop. While the process can seem daunting, each step provides an invaluable learning experience, equipping you with insights and confidence to launch a product that resonates with the market, ultimately paving the way for a successful and sustainable business.

here’s a list of resources that can help you with these tasks, ranging from idea generation and business model development to MVP testing:

Business Idea Generation

  1. Google Trends: Use Google Trends to identify trending topics and potential business opportunities.
  2. Entrepreneur: Offers a guide on how to come up with a business idea.

Developing a Business Model

3. Business Model Canvas: This tool can help you visualise your business model and understand how each component interacts with the others.

  1. Entrepreneur: A guide to creating a solid business model.

Market Research

5. Pew Research Center: Pew provides a variety of research and data on various sectors that can help with market research.

  1. U.S. Small Business Administration: Offers resources for market research and competitive analysis.

Minimum Viable Product (MVP) Development

7. Lean Startup: Outlines the Lean Startup principles, which is a methodology that involves creating and testing MVPs.

  1. Product Hunt: A platform where you can launch your MVP and get feedback from a community of tech-savvy early adopters.

Market Testing

9. SurveyMonkey: Allows you to create surveys for market research and customer feedback.

  1. Google Analytics: Use Google Analytics to measure website traffic and understand user behaviour, which is especially helpful for businesses with an online component.

These resources will provide you with a solid starting point on your journey to start a business, providing crucial insights and tools to help you succeed.

9 stages, Blog, Entrepreneurship Theory, Venture Capital and Funding

8 factors which control productivity

The productivity of a business is controlled by a number of factors and as entrepreneurs we need to understand these factors to ensure we have sustainable businesses. So what do we mean by productivity?

Productivity is very simply defined as the ratio between output and input. Therefore increasing productivity means greater efficiency in producing output of goods and services from labour, capital, materials and any other necessary inputs.

It’s more important metric than just measuring this ratio, as it provides a benchmark by which you can measure nations, regions, industries and and most importantly for us entrepreneurs, businesses. Businesses which have higher productivity are more sustainable and therefore employees have safer jobs, paying more taxes and enable stable economic structures surrounding these businesses.

So when I review the literature on productivity I have found a number of factors which control productivity, we can put these down to eight controlling factors, In alphabetical order:

  1. Finance
  2. Industry & Market
  3. International Trade
  4. Management
  5. People
  6. Place
  7. Processes
  8. Technology

Finance

The financial capital structure of a business dictates the productivity of the business.  Managers are instructed to maximize shareholders benefits and if this requires short-term (annual) rewards then this may not beneficial for the longer term productivity aims. Hill, C. W., & Snell, S. A. (1989) found that businesses with one or more of the following; a diversification strategy, R&D expenditure, capital intensity and stock concentration were all important financial factors in a business productivity.  At a national level Guariglia, A., & Santos-Paulino, A. U. (2008) found that national GDP per capita and national investment generally exert a positive and significant effect on business productivity.

Industry & Market

The level of productivity is related to the industry as some industries are highly automated whilst others are still manual handmade.  It’s also dictated by the market, some customers require personalised service while others want fully online and automated. One example is holidays, some people want book online without ever talking to a person from that company whilst others require a home visit and discussion of every aspect of the holiday.

The OECD provides a detailed list of productivity data sets whilst the UK provides this, and many other countries do the same.

International Trade

Trade increases productivity. Badinger, H., & Breuss, F. (2008) found an increase in the export ratio of a manufacturing business by one percentage point increases productivity by 0.6 percent on average. To be able to export your products or services a business should be of a comparable price and quality and therefore productivity. Export focused businesses have therefore higher productivity Guariglia, A., & Santos-Paulino, A. U. (2008).

Management

A number of these factors requires good management and leadership. However, a considerable amount of research has consistently found that use of effective human resource management practices enhances firm performance. Specifically, extensive recruitment, selection, and training procedures; formal information sharing, attitude assessment, job design, grievance procedures, and labour-management participation programs; and performance appraisal, promotion, and incentive compensation systems that recognize and reward employee merit have all been widely linked with valued firm-level outcomes. Huselid, M. A. (1995) and others have argued that the use of these practices will result in greater business performance, independent of the industry and business size.

People

Bakker (2014) demonstrated that to ensure a knowledge worker is optimally productive and happy, it is important that he or she can attain personal objectives and that facilities and services fit with personal needs. Bailey (1993) noted that the contribution of even a highly skilled and motivated workforce will be limited if jobs are structured, or programmed, in such a way that employees, who presumably know their work better than anyone else, do not have the opportunity to use their skillset. Most academic frameworks present variables including buildings and facilities, work processes, organisational characteristics, personal characteristics and the external context may have an impact on labour productivity (Clements-Croome, 2000; Van der Voordt, 2003; Batenburg and Van der Voordt, 2008; Mawson, 2002; Haynes, 2007).

Place

Especially within the service industry, location is one of the most important factors. The best coffee in the world may be served in Seattle but living in Cirencester doesn’t allow me to get my daily fix from there. However, the competitive environment in these two places will be different and therefore I would guess the productivity of a coffee shop in Seattle will have to be higher than that in Cirencester. (Due to taxes, real estate costs, staffing, ..etc)

We should also take into consideration business clusters, which also draws in the people and process factors. Business which form clusters will end up employing the same staff over time and therefore develop similar processes. Clusters are concentrations of highly specialized skills and knowledge, institutions, rivals, related businesses, and sophisticated customers in a particular nation or region. Proximity in geographic, cultural, and institutional terms allows special access, special relationships, better information, powerful incentives, and other advantages in productivity and productivity growth that are difficult to tap from a distance. As a result, in a cluster, the whole is greater than the sum of the parts.

Each location has a unique set of taxes, international trade arrangements and laws which dictate the level of productivity. Some industries are protected by law and therefore can operate with lower or higher productivity.

Processes

The first set of innovation around productivity was designing processes to improve productivity by simplifying the task, for example Ford’s production line and McDonald’s restaurant. Process engineering focuses on the design, operation, control, optimization and intensification of processes. In a knowledge economy this is typically information and data through electronic means. Data like money is not worth anything if it is not used or traded, also like money needs to be kept secure and have some form of traceability.

Technology

In traditional manufacturing (Think car manufacturing) the first stage of increasing productivity was designing the processes so that a person could do a smaller task faster, then using a machine to semi-automate the task and finally reducing the role of the person down to supervision and maintenance.  

The computer has increased the productivity of many increases, most notable the Banking which now allow us access to our money from our phones, no longer having to go to a branch. Service industry productivity is increasing faster than manufacturing over the last twenty years.

For the knowledge and service economy this requires typically a computer to have knowledge and provide service. So if we are booking a flight, then the computer needs to have been programmed with a process to book one or more flights and a complete list of flights and there availability. The problem arises when you say I want to fly anywhere on friday night. So in these industries AI will provide the increased productivity that robots have provided in the car manufacturing industry.