When you start a business, the larger and more experienced the sales team the greater the probability of success, it’s a fact. So who is in your amazing sales team?

Myself, My Family, My Friends, My Staff, My Customers, My Product

This can truly be an amazing sales team of thousands, the key is that you are the centre of this team, you have the passion and the dedication to make this a success, you know the product better than anyone else. So promote yourself to team leader and now delegate tasks to each member of your team.

Family and Friends believe in you and they want you to succeed at everything you do. They will help you, promote, recommend, and deliver your products to potential customers. Ask them if they will man the phones, either making or answering calls. Ask them to proof read you marketing, twitter and facebook everything you do or sell. These can make your business fly from day one, so use this amazing resource and their only reward will be spending time with you create something amazing.

If you have staff then make them ambassadors, provide them with your products at cost, to ensure they use them, allow them to get commission on sales and promote the product everywhere they go. Allow them to wear branded clothing at the evening or weekend. If they are members of clubs, provide products for raffles or charity events.

Your customers are your sales legion, they will tell and recommend your product to more people than you could every do. Moreover, people they tell will believe them, as they have nothing to gain and their creditability to lose. So create a recommendation promotion, build in loyalty bonuses and ensure customers get rewarded and notified of any sales.

People watch people and look at the products and service they use, make sure your products get seen with real people using them. Product placement is key, this is why car have their name on the back, this is why jeans manufacturers provide key student influencers with free pairs, this is why you need your product seen being used.

I was watching a TV programme about the great Victorian industrialists who developed entire towns to meet their industrial expansion. These people had more power over the lives of their employees than governments do today. Yet, a number of them seem to develop towns which contain more open space, leisure facilities and infrastructure than we plan or even build into our towns today.
These entrepreneurs understood than creating wealth for yourself is about building a network of people around you. This means developing your network or team members, especially: employees, customers, suppliers, support organisations and even competitors.
All of these groups are important for your success and their demise can result in your own demise. So understand the eco-system you/they live and work in is very important in building your success.
Developing employees is often seen as wasteful when the average length of employment is only 18 months. However, if spending time and money on developing that person means they stay 36 months, then you have halved you staff turnover and more importantly reduced you own workload in having to recruit and train another employee.
Everyone should be thinking about how they make their job theirs, so the governments mantra “Take a Job or Make a Job” is both applicable to entrepreneur or employee. Everyone should be thinking about what they can provide to society and maybe a job is the first step.

We love the iPhone, everyone who is anyone has one. People talk about them, show them off, and twitter about them ever hour of the day. Yet we all know they are not the best mobile phone ever, do have all the features we want or even provide the support we as loyal customer deserve. Yet we love them.

We are all hearing about ‘cloud computing’ and how fantastic this is going to be. No one knows what it is and when any form of standard will be made which will mean at least as customers we can have one flavour and transferable version of a cloud. At least we can touch an iphone, a cloud is just one step too far. So why are we falling in love with this thing, no one knows what it is and how it will truly help us.

The cloud and the iPhone are two classic (MBA type) examples of technology sales. Create the demand and then develop the technology based on this demand. Build it in beta first, call it beta, make people pay for it and test it for free for you and then create the version that works, make even more people pay for it, make another version and so on until you run out of people or version numbers. Its a standard formula.

Apple, Microsoft, Google and others are expert at this. You can be too, so what is the recipe?

1.       Create the demand via low cost internet social media hype

2.       Build a prototype, soft launch the beta version into your social group

3.       Segment the market and add more social networking using key user groups

4.       Listen every day on what people are saying, answer with their comments will be incorporated into an upcoming version

5.       Create next version x.y.z,

The real trick here is to be fast in providing updates, so agile type development is important, this then gives people something to be involved with and as your testers you will need to be responsive.

Remember, that people like new things and therefore in providing updates and changes based on their requirements, testing or involvement creates a sense of belonging.