Entrepreneurs are brilliant at looking at a problem and adding resources from various areas to create a solution. They don’t care where it was created and even who owns it, they just know they have a problem to solve. After reading the news papers this week, I see that Google has purchased Motorola for its patents and in another article, independent games developers are being sued by patent holders for providing in game links to buy more of their games. Entrepreneurs and software developers need the space to create new revenue models and opportunities, using everything that could possibly be available. Especially in a recession!

Many academics are the opposite, if there is a problem they must own this problem and solve it in pure independence, leading to potent disregard for other solutions. This has led to organisations that have not changed their business model, their internal structure or the products they provide, in cases for almost a thousand years. The opportunity to innovate this education industry is so much over due that new businesses are moving fast into the sector to take on these paralysed educators.

Again, this week in the papers the University of Buckingham achieves one of the best results in student satisfaction. This university is a private one, not government funded. It has a flexible four inductions per year, four ten week semesters, two and three year degrees and career focused courses which clearly its students love. This focus on customer satisfaction has made it look around the industry to find what works and how could we make it better.  It’s a good job that Oxford and Cambridge didn’t patent the courses they started almost a thousand years ago.

I am very interested in how industry sectors re-invent themselves, especially when faced with challenges based around an evolving business model or new technology. Within education, the use of remote course access and e-learning is the clear advance which will occur in the coming decade. We have seen the first generation, which as always is, take what you do and just make it digital. Now this hasn’t worked, filming a one hour lecture was never a good idea and only shows the lack of interaction certain tutors allow. However, we can start to see some amazing developments, using mixed media, learning styles and combinations of self and organised learning timetables being offered.

The business model will also change with more internationally franchised course offerings and introduction of loyalty price reductions (Foundation, Degree, Master, Doctorate), discount pricing strategies through enterprise or other types of engagement and sponsored places which just taken off with the introduction of higher fees. Universities will also start to develop less capital-intensive infra-structures and lower salary overheads. This will ensure a business model that is centred on a variable cost per student and not a fixed campus cost.

Only one thing in business should be assumed and that is things are always changing, this ensures the fittest are able to move with the market, developing new ways of surviving problems that their industry is presented. This is why Motorola was purchased, Nokia have moved to Second division and teamed with Microsoft. We will see how our university brands are able to adapt to our new world order, business model and delivery mechanism.